Only some of these times are ours to keep. The rest are set by each directory and by search engines, and the table says which is which.
At a glance
The times the product works to.
| What | When |
|---|---|
| Payment confirmed | Usually within a few seconds of paying. The page waits up to a minute, then tells you if it is taking longer. |
| Profile reminder | One email, if your profile is still not approved a day after you pay. |
| Work starts | Within 24 hours of pressing Start. This one is ours. |
| Listings go live | On each directory's own schedule. Some publish the same day, many review by hand and take a few weeks. |
| Progress emails | At your first live listings, at 25%, 50% and 75% of your target, and when it is met. |
| Badge re-checked | Every six hours while your campaign is open, if you use the badge. |
| Missing badge | We email you, then swap badge directories not yet sent if it is not back within 48 hours. |
| Index credit returned | If the page is still not indexed 14 days after the request. |
| Gap analysis | A scan takes a few seconds. |
Why listings arrive over weeks
Some directories publish a listing the moment it is submitted or the moment their badge check passes. Many put every submission in a queue that a person reviews, and some only publish on a launch day they choose. Your listings go live over days and weeks as each directory gets to them, and we check each one until it appears.
What we do while you wait
We follow up on submissions waiting on a directory, and replace directories that refuse, close or never publish. When the first pass over your directories is done and your target is not met yet, we email a report of what is live, what waits on directories and what waits on the badge, and keep going.
Still stuck? Email hello@submi.io. A person reads every message.